Learn More About the Care We Provide

How does this work, anyway?

When you call to schedule a visit, we will pick an appointment time that works well for both of us. Once I arrive, I bring all of my equipment inside, and work in whatever room is best suited for you and your pet. That minimizes stress on them, and us. Generally, a room with good lighting, and few hiding places, works best. If you have several pets needing exams, most people find it convenient to have them seen on the same visit.  Please, just let me know ahead of time so I can schedule appropriately.

What kind of pets do you see?

My practice is limited to dogs and cats.

What kind of services do you offer?

I can offer most services that can be performed on a visit to a local veterinary hospital on an outpatient basis. That includes:
Physical exams
Testing and prevention for parasites, including intestinal worms,
heartworms, fleas and ticks
Blood tests
Diagnosis and treatment of many disease conditions
In-home euthanasia

What if my pet needs X-rays or surgery?

Unfortunately, I do not have access to a facility to do my own surgeries, radiographs, or dental prophylaxis. If your pet needs these services, I am happy to refer you to a hospital in your area for treatment. I can also help streamline the process as much as possible, by sharing medical records, performing pre-op blood work in home, and assisting with follow up care after the procedure.

What are your hours?

I have daytime hours during the week. Typically, my first appointment is at 10:00 am, and my last is at 4:30 pm. I am not available at night or on weekends.

How do I schedule an appointment?

Just call 215-914-0966 and leave a message on my voice mail, and I’ll return your call during business hours. I retrieve messages and return calls periodically throughout the day. Please note: my cell phone is listed as 877-865-7451, so if you are expecting a call from me, you might want to keep that in mind.

What do I do if I have an emergency?

Just like in human medicine, some emergencies can be handled by your family doctor, and some are best taken directly to the emergency room.  If you do have an urgent need, you can always feel free to call my number first. When the voice mail answers, it will tell you if I am open, or if I am referring to the local emergency hospitals. If I am open, there are instructions to forward your call directly to my cell phone, so you can reach me more quickly. If your pet needs more urgent or critical care than I can provide, I will refer you to a local veterinarian, or to one of the local emergency services, including VSEC, CARES, and Bucks County VETS.

Is there anything I should do before you get here?

Actually there are a couple of things you can do which are very helpful. If you have any previous vaccine records, a list of prior medications, and any other useful information, that helps me provide good continuity of care, or, in some cases, lets me know what has been tried and failed so I don’t try the same thing again.  If urine or stool samples are needed, please try to collect them before I arrive, since we can rarely get them to ‘go’ on cue.  Having your dog’s collar on helps us hold them still for an exam more easily.  And, if you have several dogs, I enjoy meeting them all at the door, but it’s easier to examine them one at a time, without the others “helping”.

For cats especially, keep in mind that they are amazing at running and hiding, but they aren’t very good at planning ahead.  Confining your cat to a room with few hiding places shortly before I arrive reduces stress, especially if the alternative is chasing it all over the house before the exam even begins. Bathrooms work well for this. If that can’t be done, at least close as many doors as possible to cut off all potential escape routes.  You’d be amazed where cats can hide, and how they seem to suddenly disappear when my car pulls up.

What forms of payment do you accept?

I take payments in cash and checks, but not credit or debit cards.

Do you have any pets?

Yes, we have a dog and a cat.

“Ellie”, a small terrier mix, was adopted from the Women’s Humane Society. She has the typical terrier attitude, so we have jokingly dubbed her our little “terrierist”. Her favorite activities are taking walks, cuddling under a warm blanket, and trying to steal the cat’s food.

“Nightcloud,” a former stray cat, came to us with a fractured femur.  Dr. Orsher at VSEC performed surgery, she recovered in our home, and has been there ever since.  She turned out to be another very affectionate and funny cat, who takes no nonsense from the dogs. Her favorite activities are cuddling, getting petted, and playing with her toy mouse.

Until recently we had a dog named “Gabby”. She was a purebred German Shepherd. She was raised to be a guide dog, but didn’t make the program, so we were able to adopt her. She settled into her life as a ‘non-working’ pet just fine. Her favorite activities were chasing Frisbees, chasing balls, and taking walks. Sadly, we lost Gabby to cancer in May, 2021. We still miss her.

What’s the difference between a DVM and a VMD?

Ok, so this question doesn’t come up very often, but it is kind of fun.  The difference between DVM’s and VMD’s is the veterinary school they attended. Nearly every veterinary school in the country prints their diplomas in English, so their graduates receive a Doctor of Veterinary Medicine degree, or DVM. The University of Pennsylvania, however, prints it’s diplomas in Latin, so graduates are awarded a Veterinariae Medicinae Doctoris, or VMD. While Penn grads sometimes like to joke that VMD’s are better vets, in reality it simply allows us to pick out fellow alums fairly easily.